Privacy policy
🐎 Spirit of the Horse Ltd. — Privacy Policy (Canada)
Last updated: March 16, 2026
Spirit of the Horse Ltd. (“we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information in accordance with applicable Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA).
This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit or make a purchase from spiritofthehorsebraggcreek.ca (the “Site”) or otherwise communicate with us.
⭐ Information We Collect
We collect personal information necessary to provide our products and services, including:
Information You Provide Directly
- Name
- Billing and shipping address
- Email address
- Phone number
- Order details
- Account information (if you create an account)
- Communications you send to us
Payment Information
Payments are processed securely through third-party payment providers. We do not store full credit card details on our servers.
Automatically Collected Information
When you visit our Site, we may collect technical data such as:
- IP address
- Device and browser type
- Pages visited
- Time spent on the Site
- Referring website
This information helps us improve website performance and customer experience.
⭐ How We Use Your Information
We use your personal information to:
- Process and fulfill orders
- Arrange shipping and delivery
- Provide customer service
- Communicate about purchases, returns, or inquiries
- Improve our website and services
- Prevent fraud and maintain security
- Meet legal and regulatory requirements
- Send marketing communications (only if you have consented)
⭐ Sharing Your Information
We do not sell your personal information.
We may share your information with trusted service providers necessary to operate our business, including:
- Shopify (our e-commerce platform)
- Payment processors
- Shipping carriers
- IT and website service providers
- Marketing and analytics providers
These parties only receive the information required to perform their services.
We may also disclose information when required by law.
⭐ Cookies & Tracking Technologies
Our Site uses cookies and similar technologies to:
- Enable shopping cart functionality
- Remember your preferences
- Analyze website traffic
- Improve performance
- Support marketing efforts
You can control cookies through your browser settings. Disabling cookies may affect site functionality.
⭐ Marketing Communications
If you subscribe to our email list, we may send you updates, promotions, and news.
You may unsubscribe at any time using the link in our emails or by contacting us directly.
⭐ Data Security
We take reasonable administrative, technical, and physical safeguards to protect your personal information.
However, no method of transmission over the internet is completely secure.
⭐ Data Retention
We retain personal information only as long as necessary to:
- Provide services
- Maintain business records
- Meet legal and tax obligations
- Resolve disputes
⭐ Your Rights (Canada)
Under Canadian privacy laws, you have the right to:
- Request access to personal information we hold about you
- Request correction of inaccurate information
- Withdraw consent for certain uses
- Ask how your information has been used
To exercise these rights, contact us using the information below.
⭐ Third-Party Links
Our Site may contain links to external websites. We are not responsible for their privacy practices.
⭐ Children’s Privacy
Our Site is not intended for children under 13 years of age. We do not knowingly collect personal information from children.
⭐ Changes to This Policy
We may update this Privacy Policy from time to time. The revised version will be posted on this page with an updated date.
⭐ Contact Us
If you have questions about this Privacy Policy or your personal information, please contact us:
Spirit of the Horse Ltd.
27 Balsam Avenue, Unit 6
Bragg Creek, Alberta T0L 0K0
Canada